Refund Policy

Privacy Policy for ABL Sales

Refund Policy for SalesABL app


1. Overview

We at ABL Smart Tech Pvt Ltd. strive to provide the best user experience with our mobile app. If for any reason you are not completely satisfied with your purchase, we offer a refund policy to ensure a fair and transparent process. Please read this policy carefully to understand your rights and our obligations.


2. Eligibility for Refunds

Refunds are generally considered for the following scenarios:

  • A. Accidental purchases.
  • B. Technical issues that prevent the app or its features from functioning as intended.
  • C. Unauthorized transactions.
  • D. Dissatisfaction with the app, within a specified time frame.

3. Time Frame for Refund Requests

  • A. Subscriptions: Refund requests must be made within 14 days of the initial subscription purchase.
  • B. In-App Purchases: Refund requests must be made within 7 days of the in-app purchase.
  • C. One-Time Purchases: Refund requests must be made within 14 days of purchase.

4. How to Request a Refund

To request a refund, please follow these steps:

  1. Via App Store (Google Play or Apple App Store):
    • For Google Play: Follow the refund process outlined in the Google Play Help Center.
    • For Apple App Store: Follow the refund process outlined in the Apple Support Center.
  2. Directly through ABL Smart Tech Pvt Ltd.:
    • Contact our support team at support@abetterlogic.com with the following details:
      • Order number
      • Date of purchase
      • Reason for refund request
    • Our support team will review your request and respond within 3-5 business days.

5. Refund Processing Time

Once approved, refunds will be processed to the original method of payment. The time it takes for the refund to appear in your account may vary depending on your payment provider. Typically, it takes 5-10 business days.


6. Non-Refundable Situations

Refunds will not be issued in the following cases:

  • Refund requests made after the specified time frame.
  • Repeated requests for refunds for the same product.
  • If we determine, in our sole discretion, that there is fraud or misuse of our refund policy.

7. Contact Us

If you have any questions or need further assistance regarding our refund policy, please contact us at:

  • Email: support@abetterlogic.com
  • Phone: +91 9889797416
  • Address: 0C 14/165 Sonia Road, Varanasi, Uttar Pradesh - 221010

8. Changes to this Refund Policy

We may update our refund policy from time to time. Any changes will be posted on this page, and the updated policy will be effective immediately upon posting. Please review this policy periodically to stay informed about our refund practices.


9. Governing Law

This refund policy is governed by and construed in accordance with the laws of India, without regard to its conflict of law principles.

By using our app and making a purchase, you agree to this refund policy.